MMS is authorized to repair the following UNT-owned computers:

• Dell desktop and notebook computers less than 6 years old
• Apple desktop and notebook computers less than 6 years old
• UNT-built desktop and notebook computers less than 6 years old

Other Hardware: Printers, personal devices (PDA’s, iPods), and data projectors are not supported by MMS.

Server Information : All production servers at UNT should be maintained under a 4-hour vendor service agreement. To supplement this, MMS will (during regular work hours of 8 am - 5 pm, Mon - Fri, when UNT-Denton campus is open)
• Assist with hardware troubleshooting
• Assist with ordering and installation of warranty repair parts
• Assist with transporting repair parts between campus locations

About Warranties:

• As of 5/21/2007, all UNT computer purchases are required to include the purchase of a 3-year hardware warranty. While under warranty, computers are repaired by MMS at without additional charge.
• After the warranty expires, departments will be charged for the cost of repair parts.
• Peripherals, such as monitors, keyboards, and mice, are included in the warranty of the computer with which they were originally purchased.
• Consumable supplies, such as batteries, have limited warranties. For example, most notebook batteries are warranted for one year. Departments are responsible for ordering their own batteries after the warranty expires.