Infrastructure and Technical Services

Overview:
The Infrastructure & Technical Services group provies UNT distinguished support in server administration, backup, and storage computing services.
 
Mission Statement:
The Infrastructure & Technical Services Group supplies 24/7 Computing support for campus-wide backup, storage, and server administration to the UNT business community, and other partners within CITC for whom we continually strive to administer and maintain a seamless cloud platform.
 
Service Level Agreements:
ITS strives to offer our customers the best service possible, in accordance with the following Service Level Agreements (SLA's)
Server Support SLA (pdf)
Storage Support SLA (pdf)
Backup Support SLA (pdf)
 
Contact Information:
You can contact the ITS via email at its@unt.edu or via phone at (940)565-4440.